Introduction
Welcome to La Flora Chocolate. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing this website or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use this website.
Website Usage
You agree to use this website only for lawful purposes. You must not misuse this website in any way that may harm La Flora Chocolate, its reputation, or other users.
Unauthorized use, data extraction, copying of content, or misuse of product information is strictly prohibited.
Intellectual Property Rights
All content on this website, including product names, descriptions, images, designs, logos, graphics, and branding, is the property of La Flora Chocolate and protected by applicable intellectual property laws.
You may not copy, reproduce, or use any material without prior written permission.
Product Information
We take great care to provide accurate descriptions of our chocolates, including ingredients and nutritional positioning. However:
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Product appearance may slightly vary due to handmade production.
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Ingredient details are provided for transparency and awareness.
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Customers with allergies or specific medical conditions should review ingredients carefully before consumption.
La Flora Chocolate is not responsible for allergic reactions due to undisclosed sensitivities.
Orders, Pricing & Payments
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All prices listed are in INR and inclusive of applicable taxes unless stated otherwise.
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We reserve the right to change pricing without prior notice.
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Orders are confirmed only after successful payment.
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We reserve the right to cancel any order due to product unavailability or unforeseen issues.
Shipping & Delivery
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Orders are shipped from Surat, Gujarat.
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Delivery timelines are estimates and may vary due to courier or weather conditions.
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La Flora Chocolate is not liable for delays caused by third-party logistics partners.
Please ensure the correct delivery address is provided.
Returns, Refunds & Replacements
Due to the perishable nature of chocolate products, returns are not accepted.
However, replacements or refunds may be considered only if:
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The product is damaged during transit
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The wrong product was delivered
Such issues must be reported within 24 hours of delivery with photo proof.
User Responsibility
You agree to provide accurate information while placing orders. Any misuse of the website, fake orders, or fraudulent activity will lead to legal action.
Limitation of Liability
La Flora Chocolate shall not be liable for:
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Any health issues arising from improper storage after delivery
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Delays caused by courier services
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Indirect or consequential damages arising from the use of our products or website
Indemnification
You agree to indemnify La Flora Chocolate against any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.
Modification of Terms
La Flora Chocolate reserves the right to update or modify these Terms at any time. Continued use of the website implies acceptance of the updated Terms.
Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.